Author: Simon Brooks
-
Adopting IT Service Management (ITIL) during IT Transformation: A strategic guide for CIOs
Introduction In the ever-evolving landscape of technology, organisations face the dual challenge of embracing digital transformation while ensuring seamless IT operations. As a CIO, you play a pivotal role in orchestrating this delicate dance. In this article, we delve into the adoption of IT Service Management (ITSM) practices, specifically centred around the Information Technology Infrastructure…
-
Case Study: Retail Innovation
The Challenge Rapidly design and roll-out a platform of technologies to support a new business selling cannabidiol (CBD) health products and cosmetics thru small kiosks (US Shopping Malls) and on-line The scope of the project included; e-commerce, point-of-sale, CRM, logistics, warehousing, finance and management reporting All work completed remotely due to the Pandemic Our Response…
-
The Advantages of In-House and Offshore Software Development Capabilities
In the rapidly evolving world of technology, businesses are constantly seeking ways to stay ahead of the curve. One such strategy is to develop software in-house, potentially supplemented with offshore capabilities. This approach offers several advantages that can significantly enhance a company’s competitive edge. Control and Flexibility Having an in-house software development team provides a high degree…