The Challenge
Rapidly design and roll-out a platform of technologies to support a new business selling cannabidiol (CBD) health products and cosmetics thru small kiosks (US Shopping Malls) and on-line
The scope of the project included; e-commerce, point-of-sale, CRM, logistics, warehousing, finance and management reporting
All work completed remotely due to the Pandemic
Our Response
Designed ‘vanilla’ solution using several SaaS products together to form an integrated “ERP” with no customisations or development of code
Operating from the UK, we progressively rolled-out ePos and back-office technologies to more than 80 US shopping mall sites
Delivered on-line store with back-office systems incl: CRM, Finance, Logistics and management reporting
The Results
The on-line store went live 8 weeks from the project kick-off with the first store operational 1 month later. All stores live within 12 months
Logistics, CRM and Finance systems incl: 3rd party warehouse and Management Reporting followed
The success of the operating model resulted in the business being sold 24 months after inception
Sector: Retail
Functions: Store Operations, eCommerce, Logistics, Finance & IT
