The Challenge
Design and build a Global Business Services organisation with headquarters in Switzerland and satellites in US, UK, JP, HK and CN
Migrate all systems and specified services for 5 privately-held global luxury brands to a single operating platform of technologies and services, offices and warehouses in the quickest possible time
Our Response
Designed and architected a repeatable model of technologies and standardised operating processes that were deployed quickly and efficiently by adopting right first time principles
Led the GBS deployment over 4.5 years to 3,000 employees, 350+ retail stores, 30+ online stores, 6 shared offices and warehouses
The Results
Delivered € 160M+ synergies and reduced run costs by 25% for IT, Finance and Logistics services
Built GBS to CHF 25M T/O from zero, extended service offering beyond Group to third party clients
Negotiated trade sale of GBS
Sector: Luxury Retail & Wholesale
Function: Digital, IT, Finance, Logistics, HR Admin & Legal
